Why did you close the BDSM Dungeon in Spain ?

We decided to close the dungeon because ….

* Our joints cracked more often then our whips

* our safeword went from hungry hippo...to 9*9*9

* our exotic oils and candles bill paled into insignificance when compared to that of our Muscle and Joint medication bill

* We were less concerned slaves remembered our likes, dislikes and the safeword than we were that they remembered the local doctor’s name, medicine allergies and medical info

* Electric Shocks became less a part of play and more a part of being able to continue...."clear ....... pffffft"

* A respirator was considered our No. 1 ’must have’ toy

* The ambulance crews were no longer shocked by the sight of our Dungeon, ... just the sight of people our age trying to use it

* The bondage positions no longer excited us ....as much as being able to get up and walk the next day after being in them.

* When asked what we looked for when employing Dom/mes our first response was
"Medical Experience"

* Our submissive Training included " How to properly administer CPR and Heart Medication."

* We regarded a form of punishment as being ordered to open a childproof bottle * We began using knitted wool instead of cuffs or rope for bondage play...

* Our Doctor took away our key to the dungeon and gave it to the home visit nurse with instructions " No playing without supervision." * It took longer to go up and down the dungeon stairs than for the whole scene...

.

We are happy to provide our number to sane and sensible people; e-mails beforehand give us a chance to identify the 'wankers and dreamers.

Many Dommes now no longer display their number on their websites for this reason.

We will send the requested items to you within 24 hours of receiving payment.

On despatch, you will receive an e-mail from us to say it is en route.

All packages will be forwarded by REGISTERED POST.

Costs for post and packaging will be consistent with the prices quoted by the Spanish Post Office (called CORREOS).

Are the prices negotiable ?
We would consider negotiating prices but the purchase would have to be only for the MAJOR ITEMS or COLLAPSIBLE ITEMS.

You will be able to discuss any offer with a real person, one of the owners, in fact.

We cannot negotiate on postage. We are stuck with it.

How are the items on the website organised ?
Equipment, such as the St Andrew's Cross, Cages, and so on, each have their own page, with dimensions, pictures and some photos of the item being used in the dungeon.

Smaller items, like clothing, whips, torture items etc have a single page each. Within that page are navigation pictures which link to larger pictures, and collages of the items. It sounds more complicated than it is.

If you do need more information, just let us know .....

There are also lots of navigation tools to get you here and there.

NOT ALL THE ITEMS CAN BE PAID FOR USING Paypal, HOW COME ?

For most of the items, PAYPAL is the perfect channel for payment.

Some of the equipment is very large, and payment for which e-commerce is not necessarily the best medium.

Additionally, with such merchandise, there is a need for transport, which needs to be arranged by the buyer. We can recommend, but the buyer would deal with the haulage contractor.

Further, with such large amounts, buyers may want to discuss the finance .... or as some might say ..... haggle,

With some of the toys, we have retained their boxes.
Where they still exist, we shall place the item in its respective box.

Other items will be wrapped in tissue paper and in 'bubble wrap'.

All items will be photographed immediately before packaging.

If am in the area, would it be possible to visit you to see some items ?
Of course. We would be delighted to meet you.

However, we would ask you to contact us before you decide to visit. We can then arrange a mutually convenient date and time.

How often have the used items been worn ?
Many of the items have never been worn at all.

At the time of original purchase, we tried to cover as wide a range of sizes as possible.

Some popular sized items of clothing were worn at parties frequently....
.... regular clients finally purchasing the items for themselves.

Of course, a fair number of partygoers and renters had their own clothing and toys.

About half of the CP items have been used at some time.
The multi-coloured whips have never been used.

With one or two exceptions, all the restraints have been used.

         "Life ain' t easy for a boy named Stew !"

Are you sure that no one will find out about what I have bought ?

We headed our letters, e-mails and advertisements.

"Discretion and Confidentiality
are a way of life for us"

Many of our clients, both male and female, were married or, at the very least, in some form of relationship.

Additionally, some clients who visited us were well known, and therefore absolute discretion was essential.

Discretion and confidentiality was what they received.

For many of our clients, this aspect of our professionalism, together with our knowledge of BDSM games, turn-on's and scenarios was what brought them back time after time after time. We had clients who have visited us since we opened 7 years ago.

The answer to this 'Frequently Asked Question' is that no one will find out from us.


Whatever we do will be discrete, and whatever you say or request will be in total confidence; so fear not !!

do you have a privacy policy ?
A question always at the back of a customer's mind.

After we send your order, we will notify you by e-mail, that it has been sent.

Your e-mail address is then kept on a 'laptop' which has never been connected to the internet. We keep the address so that if you make a further order for items, we know that we have dealt with you on a previous occasion.

Goodness knows we get enough rubbish mail; there is no way we would have a client pestered in the same way.

Your e-mail address, shipping address, and any other data will NEVER be passed to anyone else.

We will not contact you again, unless you contact us.

How many of each item do you actually have ?
The numbers available of each item are on the web pages which have the descriptions, and large photographs.

If there is more than 1 of the item, there will be a number in brackets with the letter 'X' after it ..... for example .... (2X) ... (3X) .... (5X), etc.

Additionally, at the top of each page this information style is repeated.

what is your returns policy ?
To minimise problems, before any item is packed and despatched, it is photographed.

OUR RETURNS POLICY

In the unlikely event of damage found or complaint,
the customer should contact us by email, to inform us of the problem.
We will then advise you of any consequent steps to take.

Please note:
We will accept eligible returns within 30 days of your receiving your order. If it becomes necessary, we shall tell you where to ship the item.
We will refund monies paid in the same way the you originally paid.
We will process refunds within one week of receiving an authorised return.
If we authorsie the item to be returned to us, we will pay for standard shipping costs, and accept returned items when the cause of the return is a result of our error.
Postage charges will not be refunded under any circumstances as we have no control over these and they do not form any part of the product's value.
If the item is damaged in transit then your first responsibility is to contact the carrier.
In most cases this will be the local postal service e.g. Correo or Royal Mail
    We do not accept returns of items damaged by any carriers.
     For items that are delivered by other carriers then please contact them directly.

• It is VERY important that you do not dispose of any mailing packaging or product packaging until you are sure that the item meets your satisfaction.
  Bear in mind that it will form important evidence in any claim that you wish to make against any carrier.
  
  
• If the outer packaging is damaged when you receive it then inform the carrier on delivery when possible. Do NOT sign for or open the package until a representative of the carrier is present. In the case of Royal Mail then your postman or local post Office should suffice.
  
  
• Opening a damaged package may null any future claim that you may have with the carrier.
  If you sign for the package then you might find that signing "Recieved Damaged" might be sufficient, depends on how brave you feel at the time!
  
  
• Also, if the item needs to be returned then you will need to return it in the condition that you received it and in the original packaging. With additional packaging if required.